Privacy Policy

At Trusted Hearing, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

Collection of Information

We collect personal information such as your name, contact details, medical history, and any other relevant data necessary for providing our services. This information is collected directly from you through forms, phone calls, or in-person consultations.

Use of Information

The information we collect is used to:

  • Provide and manage your healthcare services

  • Communicate with you regarding appointments and services

  • Improve our services through feedback and quality assessments

Disclosure of Information

We may share your information with:

  • Healthcare providers involved in your care

  • Medicare and government health programs

  • Regulatory bodies as required by law

Security of Information

We implement strict security measures to protect your personal information from unauthorised access, alteration, or disclosure. This includes secure data storage and restricted access to your records.

Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to your information

  • Withdraw consent for certain uses of your information

  • Complain about any breaches of privacy

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

  • Phone: (03) 7049 9051

  • Address: 50 Tunstall Square, Doncaster East, VIC 3109

  • Email: info@trustedhearingclinic.com

Changes to this Policy

We may update this privacy policy periodically. Any changes will be posted on our website and will take effect immediately upon posting.